Privacy Policy – jiji1 Online Gaming for the Philippines

This Privacy Policy applies to all players who register or use the jiji1 online gaming platform, accessible at jiji1.onl. It covers personal data collected through the website, the jiji1 mobile app, and any interactions with our player support team.

By creating a jiji1 account, you acknowledge that you have read and understood this policy and consent to the collection and use of your personal data as described here.

1 What Personal Data We Collect

jiji1 collects personal data that you provide directly and data generated through your use of the platform. The categories of data we collect include:

We do not intentionally collect sensitive personal data beyond what is required for identity verification and legal compliance.

2 How We Use Your Data

jiji1 uses your personal data only for the purposes described below. We do not use your data in ways that are inconsistent with the reason it was originally collected.

• Account management: Creating, maintaining, and securing your jiji1 account, including login authentication and OTP verification.
• KYC and age verification: Confirming that you are 21 years or older and are who you say you are before enabling real-money gaming and withdrawals.
• Transaction processing: Handling deposits and withdrawals via GCash, Maya, Philippine online banking, InstaPay, PESONet, and other supported payment methods.
• Platform operation: Running games, recording bet histories, calculating winnings, and managing your account balance.
• Responsible gaming: Monitoring gaming patterns to identify potentially problematic behaviour and administering self-exclusion requests and deposit limits.
• Legal compliance: Meeting obligations under applicable Philippine laws, including anti-money laundering requirements and data privacy regulations.
• Customer support: Responding to your queries, resolving disputes, and improving our support service.
• Security: Detecting and preventing fraud, unauthorised account access, and other security threats.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the platform's performance, navigation, and game selection.

3 Legal Basis for Processing

jiji1 processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to provide the services you signed up for — running your account, settling bets, processing payments.
• Legal obligation: Processing required by applicable Philippine law, including KYC verification, anti-money laundering compliance, and age verification.
• Legitimate interests: Processing for fraud prevention, platform security, and technical operation of the platform, where these interests do not override your privacy rights.
• Consent: Where we send optional marketing communications, we will obtain your consent separately, and you can withdraw it at any time through your account settings.

4 When We Share Your Data

jiji1 does not sell your personal data to third parties. We may share your data in the following circumstances:

• Service providers: We work with third-party providers for payment processing, identity verification, and platform infrastructure. These providers are given access to the data necessary to perform their specific function and are contractually required to handle it securely.
• Game providers: Live casino game providers and RNG slot providers may receive session data necessary to operate the game you are playing.
• Legal and regulatory authorities: We will disclose data when required to do so by applicable Philippine law, court order, or in response to requests from authorised government agencies. This includes cooperation with anti-money laundering investigations.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified before this occurs.

We require all third parties who handle your data to maintain appropriate security measures and to use your data only for the specified purpose.

5 Cookies and Tracking

jiji1 uses cookies and similar tracking technologies to operate the platform, maintain your login session, and understand how players use the site. Types of cookies used include:

• Essential cookies: Required for the platform to function. These enable your login session, store your language preference, and maintain your account state during a gaming session.
• Analytics cookies: Help us understand which parts of the platform are most used and where players experience issues, using aggregated and anonymised data.
• Security cookies: Support fraud detection and help identify suspicious login patterns.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the platform normally.

6 How Long We Keep Your Data

We retain personal data for as long as your account is active and for a reasonable period after account closure to meet legal obligations. Specific retention periods depend on the type of data:

• Identity and KYC documents are retained for the period required under applicable Philippine anti-money laundering laws after account closure.
• Transaction records are kept for the legally required period for financial record-keeping.
• Gaming history is retained for the period necessary to resolve disputes and for responsible gaming monitoring purposes.
• Support communications are retained for a reasonable period to allow follow-up on open issues.

When data is no longer required, we securely delete or anonymise it.

7 Your Data Rights

As a jiji1 player and as a data subject under applicable Philippine privacy law, you have the following rights regarding your personal data:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: You can ask us to correct inaccurate or incomplete personal data. Basic account details like your email and mobile number can be updated directly in your account settings.
• Right to erasure: You may request deletion of your personal data where we no longer have a legal basis to retain it. Note that some data must be retained for legal compliance even after account closure.
• Right to object: You can object to processing based on legitimate interests, including any optional marketing communications.
• Right to data portability: Where technically feasible, you may request your personal data in a structured, machine-readable format.

To exercise any of these rights, contact our player support team at [email protected]. We will respond within a reasonable timeframe as required by applicable law.

8 How We Secure Your Data

jiji1 applies technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• OTP (one-time password) verification for sensitive account actions including logins from new devices and withdrawal requests.
• Access controls limiting which internal personnel can access personal data, based on their specific role and need.
• Regular security reviews of the platform's infrastructure and third-party integrations.

While we take every reasonable precaution, no system is entirely impenetrable. If you suspect that your account has been accessed without your authorisation, contact player support immediately so we can take protective action.

9 Minors and Age Restrictions

jiji1 is strictly for players aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. Account registration requires age verification through the KYC process.

If we discover that an account has been created by a person under 21, we will immediately suspend the account, void any gameplay during the period, and delete the personal data associated with that account in accordance with our legal obligations.

10 Changes to This Privacy Policy

jiji1 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data practices. When material changes are made, we will notify registered players through the platform or by email to your registered address.

We recommend reviewing this page periodically. Continued use of jiji1 after a policy update constitutes your acceptance of the revised Privacy Policy.

11 Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact our player support team.

Email: [email protected]
Availability: 24 hours a day, 7 days a week
Platform: Live chat support is available when you are logged in to your jiji1 account.

We are committed to responding to all privacy-related enquiries promptly and in accordance with applicable Philippine data privacy requirements.