jiji1 FAQ – Answers for Filipino Online Gaming Players

You must be at least 21 years old to register and play on jiji1. Age is verified as part of the KYC process. Accounts found to belong to players under 21 are immediately suspended, all gameplay is voided, and the case is handled in accordance with our legal obligations.

No. Each player is allowed one account only. Creating duplicate accounts is a breach of the Terms & Conditions and may result in all associated accounts being permanently closed and balances forfeited. If you have trouble accessing your existing account, contact support at [email protected] rather than registering again.

We accept valid Philippine government-issued photo IDs, including the PhilSys National ID, Philippine passport, driver's licence, SSS ID, GSIS ID, PRC ID, and Voter's ID. The name on the ID must match the name you used when registering your account.

Contact our support team at [email protected]. They are available 24/7 and will guide you through the account recovery process. You'll need to verify your identity using your registered mobile number or email. Do not register a new account — duplicate registrations are against our policy.

All transactions on jiji1 are in Philippine Peso (₱ / PHP). Your account balance, deposits, bets, winnings, and withdrawals are all denominated in PHP. There are no currency conversions or exchange rate deductions.

After logging in, go to the Deposit section of your account. Available methods include local e-wallets, bank transfer via InstaPay and PESONet, and other Philippine online banking options. All deposits are in PHP. For a full overview of supported methods, visit the Deposit page.

GCash and Maya are listed among the local e-wallet options available for deposits on jiji1. The deposit is initiated through the jiji1 platform, not from within the e-wallet app itself. For detailed instructions, check the Deposit page or contact support.

No. jiji1 does not accept credit cards or cryptocurrency for deposits or wagering. Supported deposit methods are limited to Philippine e-wallets and local bank transfer options. This policy applies to all players regardless of location.

Withdrawal processing times depend on the method you select and whether your KYC verification is complete. KYC must be fully approved before any withdrawal can be released. Once approved, withdrawals are processed to your registered Philippine bank account or e-wallet. For up-to-date processing timelines, check the Deposit page or contact support.

Common reasons include incomplete KYC verification, a mismatch between your account name and your bank or e-wallet account name, or a pending account review. If your withdrawal is on hold, contact support at [email protected] with your account details and the team will look into it as quickly as possible.

jiji1 offers live casino games (baccarat, roulette, blackjack, dragon tiger), slots, fish arcade shooting games, eBingo, sports betting, and esports betting. The full game library is accessible after logging into your account. You can explore specific categories on the Casino, Fish Games, and Betting pages.

jiji1 covers a wide range of sports betting markets, with a strong focus on events popular in the Philippines. You can bet on PBA basketball, NBA, international football, boxing, volleyball, and esports, among others. Both pre-match and in-play betting options are available. Visit the Betting page for more details.

Fish shooting games are arcade-style games where you aim and shoot at fish swimming across the screen. Each fish has a point value, and you spend bullets (which cost ₱) to catch them. Larger or rarer fish reward more points and prizes. The games are easy to pick up but have a real skill element in managing your shots. Visit the Fish Games page to see the full selection.

Yes. jiji1 live casino games feature real dealers operating live tables that are streamed in real time. You can see the cards dealt, the roulette wheel spin, and the dealer's actions as they happen. Tables run around the clock, so there is always a seat available. A stable internet connection gives the best streaming experience.

No. Gaming on jiji1 is entertainment, not a reliable way to earn money. Every bet involves financial risk, and outcomes are not guaranteed. Past results do not predict future outcomes. We strongly encourage all players to set a gaming budget and stick to it. For guidance on managing your play, visit the Responsible Gaming page.

jiji1 uses SSL encryption to protect all data transmitted between your device and the platform. Your personal details and financial information are handled in accordance with applicable Philippine data privacy regulations. For more details on how we handle your data, see the Privacy Policy.

OTP stands for one-time password. jiji1 sends an OTP to your registered Philippine mobile number when you register or log in from a new device. You must enter the OTP to confirm the action. This adds a layer of security to your account — even if someone has your password, they cannot log in without access to your registered mobile number.

Contact support at [email protected] immediately. Our team is available 24/7 and can review your account activity, temporarily restrict access if needed, and help you secure your account. Do not share your password with anyone. jiji1 staff will never ask for your password.

Log in and go to Account Settings. The responsible gaming section lets you set daily, weekly, or monthly deposit limits and loss limits in Philippine Peso. Limits take effect immediately once confirmed. Lowering a limit applies right away; raising one requires a cooling-off period before it activates. For full details, visit the Responsible Gaming page.

Contact support at [email protected] and request self-exclusion. Our team will activate it promptly. During a self-exclusion period, your account is locked and you cannot register a new one. Any remaining balance can be withdrawn after the exclusion is activated. Self-exclusion cannot be reversed during the chosen period. For more information, visit the Responsible Gaming page.

A cooling-off period is a temporary break — you choose a duration (days to weeks) and your account is inaccessible during that time. At the end of the period, your account automatically becomes available again. Self-exclusion is a longer-term or permanent lock that must be requested through support and cannot be reversed mid-period. Both are available to all jiji1 players at any time.